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A leading fashion/Retail brand is urgently seeking profiles for the position of Customer Services Officers for a Work from home based opportunity based in Karachi.
- Analyze customer issue and assist to resolve within required timeframe
- Answering phone calls from customers professionally and responding to customer queries/complaints.
- Resolving customer complaints and managing database records
- Completing call notes and call reports as necessary and updating them in the CRM.
- Processing orders, and applications requested by the customers.
- Handling and resolving customer complaints regarding product sales to customer service queries.
- Ability to work under pressure
- Good computer and Communication skills
- Incumbent must be graduate and having (6 months – 1 year) of relevant customer services experience will be preferred
Company: Gul Ahmed
Vacancy Type: Full Time
Job Location: Lahore, Punjab
Application Deadline: N/A