Customer Services Officer – Gul Ahmed Jobs

Job Description:

A leading fashion/Retail brand is urgently seeking profiles for the position of Customer Services Officers for a Work from home based opportunity based in Karachi.

Job Responsibilities:

  • Analyze customer issue and assist to resolve within required timeframe
  • Answering phone calls from customers professionally and responding to customer queries/complaints.
  • Resolving customer complaints and managing database records
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Processing orders, and applications requested by the customers.
  • Handling and resolving customer complaints regarding product sales to customer service queries.

Job Requirements:

  • Ability to work under pressure
  • Good computer and Communication skills
  • Incumbent must be graduate and having (6 months – 1 year) of relevant customer services experience will be preferred

Job Details:

Company: Gul Ahmed

Vacancy Type: Full Time

Job Location: Lahore, Punjab

Application Deadline: N/A

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