Website Ufone
Job Description:
This position is responsible for bringing new Business Development opportunities with effective client management with the ability to engage all relevant teams for BPO SLA`s, Contracts and KPI`s etc. Periodic meetings with current BPO clients for relationship management and ensuring timely delivery of invoices to the clients and subsequent follow-up and escalation to the next level.
Job Responsibilities:
- Responsible for client presentations, negotiations, drafting Service Level Agreements and contracts
- Identification of Business opportunities for profitable in sourcing projects pertaining to Contact Center services.
- Existing & New Clients Portfolio Management.
- Liaise between the technical team and clients, as well as senior management and stakeholders.
- Ensure invoice generation from finance and dispatch to the client within defined time frame. Responsible for receiving payment against invoice within defined time.
Job Requirements:
- Ability to work closely with BPO operations team for smooth client handling
- Client Management Skills
- High in energy & Smart Worker
- Innovation
- Good Reporting & Analysis and MS Office skills
- Excellent Communication Skills
Qualification & Experience:
- 1-3 years of experience
- Minimum: Bachelors
Job Details:
Company: Ufone
Vacancy Type: Full Time
Job Functions: Information Technology
Job Location: Lahore, Punjab
Application Deadline: N/A
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